Patient Services

More than 712,000 people across the United States currently battle leukemia, lymphoma and myeloma. The Leukemia & Lymphoma Society offers the most comprehensive array of services to blood cancer patients and their families.

Each of the Society’s 63 nationwide chapters is staffed with a Patient Services Manager who oversees the chapter’s services to patients and their families. Patient Services Managers are health care professionals, often with a background in oncology nursing or social work.

Information And Education
Information Resource Center
The Information Resource Center (IRC) provides information and resources useful to patients, their families and health care professionals, and is staffed by master’s level oncology social workers, nurses and health educators. Patients, families and professionals may call the Information Resource Center toll-free number at (800) 955-4572 Monday through Friday, 9 a.m. to 6 p.m., ET or email to infocenter@lls.org.

Internet
The Society’s Web site, www.LLS.org, serves a wide variety of education and information needs. Users can personalize their LLS Web pages to keep current with disease specific updates and local chapter education, support and event activities.

Teleconferences & Web casts
The Society sponsors teleconferences and Web casts for patients and caregivers and health care professionals on leukemia, lymphoma and myeloma and survivorship issues. A calendar of these free events, and archives of past events, are available in the “Learn from the Experts” section of Society’s Web site, www.LLS.org.

Educational Materials
An extensive collection of educational materials is offered free-of-charge to patients and health care professionals. Each year, the Society distributes booklets, brochures, videos and posters through the Information Resource Center and local Society chapters. Many materials are also available to view and download on the Society’s Web site at www.LLS.org.

Support Services
Family Support Groups
The Society has developed nearly 400 Family Support Groups at 63 chapters throughout the country. Groups are guided by two volunteer oncology health professionals, and provide information and support, and encourage greater communication among patients, families, friends and health care professionals.

First Connection
First Connection is a program that links newly diagnosed patients to a peer volunteer who has experienced a similar diagnosis. A trained patient-volunteer currently in remission phones (or visits) the new patient to share information and support. This program is available through Society chapters.

Patient Financial Aid Program
For more than 31 years, the Society has helped patients demonstrating significant need to obtain financial assistance to cover a portion of their treatment costs. Through the Patient Financial Aid Program, reimbursement of up to $500 per year helps cover the costs of transportation, drugs and various treatments not covered by insurance. Patient Financial Aid funds are subject to availability.

The Trish Greene Back to School Program for Children with Cancer
This program is designed to increase communication among health care professionals, parents, patients and school personnel to assure youngsters a smooth transition from active treatment back to school. Printed literature, videos and other materials to aid the process are available through all local chapters.